Datenschutzerklärung
Last updated: June 28, 2025
Introduction
Protecting your personal data is very important to us. This Privacy Policy informs you about how we collect, use, store, and protect your personal data when you visit our website or use our services. We process your data exclusively in accordance with the applicable data protection laws of Switzerland and the EU (e.g., GDPR).
Responsible Entity
Mindspire
Justin Connor Uras
Genossenschaftsstrasse 6
4132 Muttenz, Switzerland
UID-NR: CHE-427.788.245
Email: [info@mindspire.shop]
Collection and Storage of Personal Data
We collect personal data when you:
- visit our website and place an order,
- fill out the contact form,
- sign up for our newsletter.
The collected data may include:
- Contact Information: Name and email address,
- Order and Payment Information: Data necessary for processing your order,
- Device Information: Browser type and version, operating system, IP address, date and time of access, and referring URL (used for security, error analysis, and to optimize your user experience).
This data is collected to fulfill your orders, respond to inquiries, improve our website's functionality, and ensure its security. For further details on tracking technologies, please refer to our [Cookie Policy].
Purpose of Data Processing
Your data is processed for the following purposes:
- Order Processing: To handle and fulfill your orders, including payment processing and providing order confirmations.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to our services or products.
- Marketing and Communication: To send newsletters, promotional information, or product updates, but only with your express consent.
- Security and Analysis: To improve our website, ensure its security, and protect against fraud or misuse by analyzing technical and user behavior data.
- Legal Compliance: To fulfill legal obligations, such as tax reporting, and to comply with data protection regulations.
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Website Optimization: To monitor and improve the performance and functionality of our website, ensuring a better user experience.
Your data is only used for the purposes stated above and will not be processed in a way that is incompatible with these purposes without prior notification and, if necessary, your consent.
Disclosure to Third Parties
We collaborate with external service providers to operate our website, process payments, and perform analytics. These service providers only receive the data necessary to perform their specific tasks and are contractually bound to handle your data securely and in compliance with applicable data protection laws.
Key Service Providers:
- Shopify: For hosting and operating our online shop (processing order details, payment information, and technical user data).
- Stripe: For secure payment processing (handling payment details and transaction data).
- Google Analytics: For usage statistics and behavior analysis (e.g., anonymized IP addresses, browser details, and user interactions).
Important Note:
Since we exclusively offer digital products, your data is not shared with shipping providers.
We do not sell, rent, or trade your personal data to third parties for marketing or other purposes.
Data Transfer Outside of Switzerland/EU
When transferring your personal data outside of Switzerland or the European Union (EU), we ensure that it is adequately protected through recognized legal mechanisms, including:
- The European Commission’s Standard Contractual Clauses (SCCs).
- Equivalent measures required by Swiss and EU law to maintain appropriate data protection standards.
The providers operating outside Switzerland/EU include:
- Shopify: For hosting and operating our shop (processing of order details, payment information, and technical user data in compliance with SCCs.) For more details, see Shopify Privacy Policy.
- Stripe: Manages payment transactions securely, adhering to SCCs or similar frameworks. See Stripe Privacy Policy.
- Google Analytics: For statistics and usage analysis (e.g., IP addresses, browser details, user behavior). See Google Privacy Policy.
We transfer your data only to the extent necessary to provide our services and in full compliance with legal requirements. If you have any concerns about international data transfers, please contact us at [info@mindspire.shop].
Consent and Withdrawal
If you have provided consent for us to use your personal data for newsletters, promotional materials, or any other marketing purposes, you can withdraw this consent at any time without affecting the legality of processing based on consent before its withdrawal.
How to Withdraw Your Consent:
- Each marketing email includes a link to unsubscribe immediately.
- Alternatively, you can contact us directly at [info@mindspire.shop] with your withdrawal request.
Withdrawing your consent will not affect the processing of your data for purposes permitted by law (e.g., fulfilling orders or responding to inquiries).
Storage and Protection of Your Data
Your data is stored only as long as necessary to fulfill the mentioned purposes or as required by law. We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.
As our e-commerce platform is hosted by Shopify, customer data is securely stored on Shopify’s servers, which comply with international data protection regulations, including GDPR and Swiss data protection law. Shopify employs advanced encryption and security protocols to protect data during transmission and storage.
Customer data may also be stored in data centers outside Switzerland and the EU, depending on Shopify’s infrastructure. However, Shopify ensures compliance with GDPR and Swiss data protection law through recognized legal frameworks, such as Standard Contractual Clauses (SCC).
Upon request or when the legal retention period expires, we ensure the secure deletion of your data from Shopify’s servers in compliance with applicable laws. Additionally, while Shopify performs regular backups to ensure data recovery in case of system failures, any customer data requested for deletion will also be securely removed from these backups within a reasonable timeframe.
Your Rights
As a data subject, you have the following rights under applicable data protection laws:
- Right of Access: You can request a copy of the personal data we have stored about you, as well as information on how it is processed.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
- Right to Deletion ("Right to be Forgotten"): You can request the deletion of your personal data, provided there are no overriding legal obligations or legitimate grounds for us to retain it.
- Right to Restrict Processing: You can request that the processing of your personal data is restricted in certain circumstances (e.g., if you contest the accuracy of the data).
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation, where processing is based on our legitimate interests.
- Right to Data Portability: You can request to receive your personal data in a commonly used, machine-readable format, or ask for it to be transferred to another data controller where technically feasible.
- Right to Withdraw Consent: If you have provided consent for specific data processing activities, you can withdraw this consent at any time without affecting the lawfulness of the processing carried out before the withdrawal.
To exercise any of these rights, please contact us using the details provided in the "Contact for Data Protection Inquiries" section.
Response Time: We will respond to your request within the statutory timeframe, usually within one month, unless an extension is necessary due to the complexity or volume of requests. In such cases, we will inform you promptly.
Right to Lodge a Complaint: If you believe that your rights have been violated, you have the right to lodge a complaint with the competent data protection authority.
- For residents of the European Union: You can contact the supervisory authority in your country of residence.
- For residents of Switzerland: You can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Cookies
Our website uses cookies to improve your user experience and provide essential functionalities.
- Necessary Cookies: These are required for the operation of the website and do not require consent.
- Optional Cookies: These are only set with your express consent.
Further details can be found in our [Cookie Policy].
Contact for Data Protection Inquiries
For questions or concerns regarding data protection, please contact us at:
Email: [info@mindspire.shop]
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to comply with legal requirements or reflect changes to our services. The current version is always available on our website.
Tax Information
We are currently not subject to Swiss VAT and therefore do not charge VAT on our sales. If this status changes, we will update our policies and invoices accordingly.
Additional Note
The use of images and media on our website is exclusively from royalty-free platforms in accordance with the respective licensing terms.