Support & Frequently Asked Questions (FAQ)

General Questions about Purchase:

How do I receive my eBook?
After placing your order, you will receive an email with a download link to the eBook. Access is available immediately.

In which formats can I download my eBook?
The eBook is available in PDF and EPUB formats and can be read on most devices.

Can I cancel my order?
As these are digital products, the legal right of withdrawal is void after download. However, we offer replacements in case of technical issues.

Can I use the eBook on multiple devices?
Yes, you can use the eBook on multiple devices as long as it remains for personal use. The download link is associated with your order and can be opened on various devices.

What payment methods are accepted?
We accept credit/debit cards (Visa, Mastercard), ... and TWINT (for customers in Switzerland).

Is my payment information secure?
Yes, all transactions are processed through secure and encrypted payment services to protect your data.

Do you offer discounts or special promotions?
We occasionally offer discounts, which are announced through our newsletter or on the website. Sign up for our newsletter to stay informed about offers.

Can I receive an invoice for my order?
Yes, upon completing your order, you will receive a confirmation email with an invoice.

Technical Support

What should I do if I cannot access my eBook?
Please first check your spam folder. If you continue to have issues, please contact our customer support.

Contact for Support
If you have further questions, you can reach us anytime at:
Email: [info@mindspire.shop]